How can I make a call?
Dial 1-866-MY-PEEZY or 1-973-842-2700, enter your card number
and PIN - start calling.
What
is my card (account) number?
Your card (account) number is the phone number you supplied
during sign-up.
I
forgot my password, how do I access my account?
Simply use the "Forgot your PIN" link at the bottom of the login
box. Enter your account number and email address; you will get
an email with your PIN.
Can
I cancel my account?
We hope that you don't ever have to consider canceling your
account with us; we do provide refunds under under certain conditions.
If you are inconvenienced in anyway, you may contact our customer
service department at support@peezy.com
or by calling 1-877-286-2646 and we will be more than happy
to help you.
How
do I add "minutes" to my account?
You can easily recharge your account and never have to worry
about it again by using Peezy's auto-recharge feature - Eezy
charge. Alternatively, you can use our simple Manual Recharge
feature and recharge your account at the click of a button.
To use either option, just click on the RECHARGE button when
you log into the members area.
Where
can I see my account balance?
Your current balance will always be displayed on the website
when you log on to your account. You will also be prompted of
your current account balance when you make a call.
How
will I know how many minutes I have left on my account?
The amount of minutes you have left on your account depends
on the destination you are calling. When making a call, the
voice prompt will tell you how many minutes you have for the
call.
How
will I know when my balance is low?
You can check your balance online anytime. However, if you have
only 1 minute left on your account DURING a call, you will hear
a "beep" tone. If you have insufficient credit to make a call,
you will not be able to dial the number.
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