How will I be billed?
Peezy is a prepaid service. You will pay in advance so you will not receive a bill. However, Peezy does offer you the ability to automatically recharge your account using the Eezy Charge feature.
How can I recharge my account?
There are 2 simple ways - Manual Recharge or Eezy Charge (Automatic Recharge). Using the Eezy Charge feature, you can automatically recharge your account. You just need to set the amount that should be charged when your account falls below a certain value. With Manual Recharge, simply select teh desired amount and click - it's that eezy! Just click on the RECHARGE button when you log into the members area.
Are there any hidden fees with Peezy?
No, there are no hidden charges or fees whatsoever with with PEEZY.
My credit card is not getting accepted, what is wrong?
Peezy takes security very seriously; as such your credit card transaction will be rejected if information provided does not match that in your billing statement. Also, your bank may decide to decline a transaction if they have reason to be suspicious. Please contact support@peezy.com and we will help you resolve this.
Do you bill in 3 minutes increments like the most phone cards companies?
Absolutely not! We bill you in one minute increments. Your minutes are your actual minutes.
How can I check the rates? Do rates vary based on the time of the day?
Our rates are posted on our website and are consistent no matter what time of the day you decide to call. The rates displayed on the website are always what you pay.
Can I manually recharge my account?
Yes. Simply click on the Recharge TAB.
Can I add another credit card?
Yes. Simply click on the Recharge TAB and click on the link for "Add New Card".
Are there any charges for making calls to a cell phone?
Rates may be higher for making calls to a cell phone in some countries. Please click on the rates tab to see rates to see the extra cell phone charge.
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